Last Updated: February 16, 2026
Yadav Enterprises ("Company", "we", "us", or "our") operates the PostTender mobile application and website (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
Please read this Privacy Policy carefully. By using the Platform, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide, including:
- Name and display name
- Email address
- Phone number
- Physical address and location
- Business information (for Service Providers and Sellers)
- Government-issued documents (for verification)
- Profile photos
1.2 Automatically Collected Information
When you access the Platform, we may automatically collect:
- Device information (type, model, operating system)
- IP address and approximate location
- Browser type and version
- Usage data (pages visited, features used, time spent)
- Push notification tokens
1.3 Location Information
We collect precise location data when you:
- Grant location permissions in the app
- Post a tender with location-based visibility
- Set up your business profile with a service area
- Search for services in a specific location
2. How We Use Your Information
We use collected information for the following purposes:
- Account Management: Create and manage your user account
- Service Delivery: Connect Consumers with Service Providers and Sellers
- Location-Based Matching: Show relevant tenders to nearby providers
- Communications: Send notifications, updates, and promotional messages
- Verification: Verify Service Provider and Seller identity and business legitimacy
- Payment Processing: Process verification subscription payments
- Platform Improvement: Analyze usage to enhance features and user experience
- Safety and Security: Detect and prevent fraud, abuse, and security incidents
- Legal Compliance: Comply with applicable laws and regulations
3. Information Sharing
3.1 With Other Users
Certain information is shared with other users to facilitate the service:
- Consumers: Your tender details, general location, and contact preferences are visible to nearby providers
- Providers: Your business name, location, categories, ratings, and verified status are visible to consumers
- Verified providers can see consumer phone numbers for WhatsApp contact
3.2 With Service Providers
We may share information with third-party service providers who assist us in:
- Payment processing (Razorpay)
- Cloud hosting and storage (Firebase/Google Cloud)
- Analytics and usage tracking
- Email and SMS communications (SendGrid)
- Push notifications (Firebase Cloud Messaging)
3.3 Legal Requirements
We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS)
- Secure authentication mechanisms
- Access controls and permission management
- Regular security assessments
- Secure cloud infrastructure (Firebase/Google Cloud)
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legal, tax, or accounting purposes even after account deletion.
- Account information: Retained while account is active
- Transaction records: Retained for 7 years for tax purposes
- Verification documents: Retained for 3 years after verification expiry
- Usage logs: Retained for 1 year
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Restriction: Request restriction of processing your data
- Objection: Object to the processing of your data
- Opt-out: Unsubscribe from marketing communications
- Location: Disable location services in app settings
- Notifications: Manage push notification preferences
To exercise these rights, please contact us at support@posttender.com or through the app settings.
6A. European Economic Area (EEA) & UK Users — GDPR
If you are located in the European Economic Area (EEA) or the United Kingdom, the General Data Protection Regulation (GDPR) provides you with additional rights:
- Lawful Basis: We process your data based on: (a) your consent, (b) performance of a contract (providing our services), (c) compliance with legal obligations, and (d) our legitimate interests (improving our services, preventing fraud).
- Right to Erasure: You may request complete deletion of all your personal data. We will comply within 30 days unless legal obligations require retention.
- Data Portability: You may request your data in a structured, machine-readable format (JSON or CSV).
- Withdraw Consent: You can withdraw consent at any time without affecting the lawfulness of prior processing.
- Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.
We do not engage in automated decision-making or profiling that produces legal effects. International data transfers are conducted with appropriate safeguards including Standard Contractual Clauses (SCCs).
7. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze traffic and usage patterns
- Improve our services
You can control cookies through your browser settings. Disabling cookies may affect Platform functionality.
8. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Platform, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or Platform notification. The updated policy will be effective upon posting with a revised "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Yadav Enterprises
3/225-AB, Thanneer Pandal
Chinnathadagam
Coimbatore, TN-641108
Phone: +91 6284986841
Email: support@posttender.com